Customer reviews of J B Car Sales

By Richard Sullivan on 12 June 2025 | Verified purchase

Absolutely fantastic from start to finish. I called Justin about a Ford kuga. I had other cars that I was going to look at but my interest was piqued when I read that any car they sell comes with a 2 year warranty. Most car dealers are reluctant to give you any more than 3 months. The car would also have a new timing belt if not done within the last 12months. Always a good selling point. Plus a new service. I found Justin to be extremely friendly and likeable. We took the car for a test drive and returned. I was then left alone to go over the car without any pressure. The car was pretty prestine and was freshly valeted. Justin told me that unfortunately he couldn't let me take it that day if I wanted it as he wouldn't let it leave without its service. We haggled on a price, which didn't take long and I decided to buy it. I was having trouble arranging collection so Justin very kindly offered to deliver it free of charge and then the poor sod had to get a long train journey home. I'm extremely happy so far with the car and I really can't recommend jb car sales enough. I would definitely buy another car from them in the future. Not your average car salesman. Definitely goes above and beyond to make sure the customer is a happy customer

By Nida Xh on 23 May 2025 | Verified purchase

I thought their service was absolutely brilliant - from the first phone call all the way to picking up the car, it was a seamless and supportive experience. It’s always hard to build trust with such purchases but Darren was responsive, honest and helpful. Will definitely be recommending to friends and family.

By Tommaso Marano on 25 February 2025 | Verified purchase

I recently had the pleasure of purchasing a car from J B Car Sales in Abbey Wood, and the experience was nothing short of exceptional. From the moment I stepped onto the lot, Justin was incredibly welcoming and professional. He took the time to listen to my needs, offering helpful advice and never rushing me through the process. The selection of vehicles was impressive, with well-maintained cars at reasonable prices. Justin ensured everything was in order, from the paperwork to the condition of the car, making the whole experience smooth and stress-free. I left feeling confident in my purchase and truly appreciated the personalized service. Highly recommended!

By Ray Patel on 05 February 2025 | Verified purchase

Best car buying experience ever! Justin is genuinely a true gent, making sure everything both pre and post sale was to my satisfaction. Even at extra cost to himself. Honestly 5 stars is not enough. I have told all my family and friends about him and along with them, he will be the first person I will go to for my next car. Justin going above and beyond is a common theme in his reviews, and having experienced it I am very pleased to repeat it. A thoroughly enjoyable experience and 100% satisfied customer. Thank you Justin

By HEATHER HYLAND on 03 July 2024 | Verified purchase

Great service from start to finish with Justin. Can't thank him and his team enough! Buying a car is daunting enough for a woman and from bad experiences in the past, the service was brilliant! Friendly, not pushy informative and helpful. Even after buying the car, the after service was unexpected. Justin went above and beyond to make sure the car was in great condition. He is genuine, caring and honest which is rare. I highly recommend buying from these guys and I will definitely be returning in future to buy again

By Kimble Lord on 12 June 2024 | Verified purchase

I brought my first car in 1976 and I have had lot of different buying experiences since then, this last purchase will probably be my last as I’m 74 now, and it was easily the best buying experience I’ve ever had, nothings is to much trouble for these guys I know they are in business to make a living but they really do seem to care about their customers. If i do buy another car in the future I will look at their website first Thanks Best wishes Kim Lord.

By Jack Avery on 01 May 2024 | Verified purchase

Justin is one of the most genuine guys i’ve met, he was so accommodating to me throughout the whole process and went above and beyond to make sure I was happy! With no pressure and a friendly personality he made buying a car an enjoyable experience.

By David Pearce on 15 February 2024 | Verified purchase

I purchased my Audi A5 over a year ago, he was friendly, welcoming and honest, I have taken a year to leave a review as a mechanic myself I like to see what gets flagged up on the next MOT. Last week I had my 1st MOT with this car I purchased and It came back with zero advisories, which goes to show the standard he reaches then maintains on the vehicles Justin is offering to sell. I highly recommend this seller and he is a benefit to to cars sales industry, honest and knowledgeable. I even part exchanged my car with him as well on the day with a reasonable price offered with minor damages, all round good guy

By Scott Richards on 28 December 2023 | Verified purchase

Justin is a real true gentleman he has been a great help and very helpful through the whole process of buying the car had a little issue with it but he was more than happy to sort and get it ready for me absolutely excellent service would definitely use again if buying a car Thanks Justin

By Parbin Begum on 05 March 2023 | Verified purchase

Justin is a true gentleman a pure gem. As a lady drive I don’t know much about cars I came across a car at JB cars which I liked very much. Justin was very friendly and professional and he told me if I had any issues with the car he was a phone call away I felt reassured and made a deal. After few weeks I had some issues on the car and i called Justin and explained what had happened., I can’t express to you how helpful and kind he was, he came straight down the next day to collect my car and gave me his wife’s car so that I wasn’t without a vehicle. He put me at ease and reassured he was doing his best to fix the problem. I had 100% trust on him as he had kept to his words and kept me updated with what was happening and always returned my calls. Truly a wonderful human being went that extra mile to help me and I will always be grateful.